Change Manager

Service Description

The Change Manager contributes in defining, executing, monitoring and supervising changes related to the digital business transformation. This includes change of culture, business processes, technology and organization. He/she plays a crucial role in ensuring that company’s staff members embrace the change and ensures that change initiatives are designed and implemented on time and within budget. He/she consults with management to conceive and draft change plans that can be implemented fast and with minimum staff members’ resistance.

Change design and implementation & communications

• Work together with the Culture & Capabilities and communication teams in order to:
• Orchestrate, support, prepare and enable change management strategies, transformation roadmaps and change plans to support a digital and agile transformation of the organization (with impact on processes, technology and people)
• Perform people impact analysis
• Contribute in the implementation of the change plan together with the related teams
• Identify and solve main road-blockers of the transformation
• Orchestrate, support, feed and enable the global change communication plan and provide transparency along the change journey. Support the different pillar leads of the transformation (core business, technology & value assurance) in their change approach and implementation.
• Coach teams on storytelling and impactful change communications.

Candidate requirements

• Master degree in business administration, energy engineering, digital, communication/change or a related field/equivalent through experience
• Expert in change management: thorough knowledge of, and experience in, change management principles and methodology and implementation
• Has experience in Agile Development and Agile Methodologies
• Experience with digital business transformations is a plus
• Displays strong communication skills with ability to communicate complex messages to diverse stakeholders
• Credibility and leadership qualities to take fast and difficult decisions
• Ability to persuade and lead a team of diverse skillsets in order to achieve common goals
• Has good understanding of the energy sector, of industry trends, user demands and pain points to be able to create a high value product vision of a TSO
• Proficiency in business management, statistics, analytics
• Good knowledge of the energy sector and its specific processes and cultural mindset
• Scrum Master, Product Owner certification (or equivalent) is a plus
• Fluent in English

Mindset & behaviour

• Critical thinker who is passionate to challenge status quo to find new solutions and drive out of the box ideas – loves and embraces change
• Believes in a non-hierarchical culture of collaboration, transparency and trust across the team
• Is not afraid to ‘roll up the sleeves’ and seeks to go outside comfort zone to learn – pushes the team to do same (hands-on profile)
• Has experimental mindset to drive innovation
• Excellent communication skills, good storyteller and ability to build strong relationships.
• Ability to solve problems and think analytically
• Solution orientation
• Great organizational, project, and time management skills. Can identify and set priorities
• Adapts quickly to different contexts and situations
• Resistant to stress and emotional stability to deal with VUCA environments