Responsibilities: 

• Data Management
  • Define and manage data needs with data engineers for importing tables from business application servers to the data warehouse (technical and business analysis, briefing, follow-up, testing, improvement).
  • Document the data environment and tools (governance).
• Cross-Department Collaboration
  • Explore data opportunities with departments: purchase, finance/controlling, logistics, marketing, customer care.
• Development and Training
  • Develop datasets for departments to enable quick analysis and train colleagues to use Power BI.
  • Create dashboards/apps to monitor strategic business processes, KPIs, flows, and tasks.
  • Propose new features, services, and applications for better data management and business processes.
  • Develop top-tier Power BI applications for daily business optimization and follow-up.
  • Create quick-win tools to automate repetitive and time-consuming tasks for the PIM department.
• Team Training
• • Train teams to use new dashboards/reports/apps and key users for advanced Power BI usage.

Environnement: Microsoft Power BI, Power Automate, Azure, Excel, internal business tools

Responsibilities: In charge of 2 teams of developpers.

Achievements:

• Points of Sale (POS) for Shops, Bars, and Restaurants:
  • Develop and communicate a product vision and strategy aligned with company objectives and market needs.
  • Prioritize and refine the product backlog for the development team to focus on high-value features.
  • Collaborate with stakeholders to gather requirements and feedback.
  • Set feature priorities and release schedules to maximize business value and customer satisfaction.
  • Work closely with the development team to ensure proper implementation and product quality during sprints.
• Mobile:
  • Gather user feedback and conduct usability testing to improve mobile UX and UI.
  • Establish UX/UI best practices and design guidelines for mobile applications.
  • Track and analyze KPIs related to user experience.
• Collaboration and Requirements:
  • Work closely with the consulting team.
  • Collect and analyze the electronic shop customers’ needs to ensure the ERP system meets their expectations.
• ERP System Assessment and Improvement:
  • Assess current ERP features to identify gaps and improvement areas.
  • Prioritize development tasks to align the ERP system with customer requirements and business goals.
• Communication and Implementation:
  • Act as the primary liaison between the consulting team, the electronic shop, and other stakeholders for clear communication.
  • Monitor and guide the ERP system implementation during the pilot phase to ensure it meets objectives and requirements.

Responsibilities: 

• Identification and implementation of immediate actions and structural and transversal
  improvements to ensure satisfaction and avoid attrition of B2C/B2B
• Developing dashboards to follow projects and evaluate successes
• Monitoring outcomes and financial performance of actions and ongoing projects

Responsibilities: 

• Organizing workshops for defining data tools needs
• Analyzing business processes based on functional and non-functional requirements
• Developing KPI and dashboards (UX) + presentation of deliverables to IT and Business
  management teams + training end users + continuous improvement

New Zealand-Philippines-Australia-Singapore-Vietnam-Dubai.

Achievements:

• Training and Loyalty Programs:
  • Train commercial and sales teams on new services and products.
  • Implement the Club, an innovative loyalty program using telematics for drivers to rate their driving and earn benefits.
• Data Analysis and Reporting:
  • Transform raw data into valued data for customers through statistical analyses, highlighting KPIs in a commercial review.
  • Continuously analyze internal IT tools to identify performance gaps and improvements.
• E-Business and Digital Initiatives:
  • Test new features for mobile apps (Android and iOS) and website platforms.
  • Manage CRM (Salesforce) and Marketing Automation (Pardot) including data management, reporting, and new feature implementation.
• Customer Services and Collaboration:
  • Manage online quotations service and reporting tools for customers.
  • Collaborate with various departments to automate tasks and processes.
• B2B Car Sharing Solution:
  • Develop and manage a local pilot project with PwC (10 vehicles, 300 drivers) for 2 years.
  • Expand the solution globally with the European squad and HQ Innovation teams.
  • Create a full marketing and pricing proposal.
  • Establish global guidelines and operational solutions.
  • Form partnerships with a UK software company and a German hardware partner.
• Eco-driving:
  • Create an eco-driving solution to reduce insurance costs and promote defensive and ecological driving behaviors.
• Inda (In-Out Database):
  • Develop and manage a tool to facilitate the “in-out” process during driver changes in ongoing contracts.
  • Provide documentation and training.
  • Improve the tool based on customer feedback.